Privacy Policy
Personal Data Privacy Policy (hereinafter, Policy) applies to any information that the Website Administration may obtain about the User in the course of their use of the Website, as well as during fulfilling any agreements or contracts with the User. All the Sections of the present Policy that apply to the Website equally apply to the Mobile Application.
1. Basic terms
1.1. Website – the website located on the Internet at https://insolvo.com.
1.2. Mobile Application — the software developed for mobile devices running Android and Apple iOS operating systems, in which the Website functionality is implemented either partially or fully.
1.3. The User – a person who duly registered on the Website or submitted their Personal Data using the Contact Form on the Website with the aim of its subsequent transfer to the Website Administration.
1.3. Contact Form – the form where the User submits their personal information with the aim of its transfer to the Website Administration.
1.2. Mobile Application — the software developed for mobile devices running Android and Apple iOS operating systems, in which the Website functionality is implemented either partially or fully.
1.3. The User – a person who duly registered on the Website or submitted their Personal Data using the Contact Form on the Website with the aim of its subsequent transfer to the Website Administration.
1.3. Contact Form – the form where the User submits their personal information with the aim of its transfer to the Website Administration.
2. General Terms
2.1. The present Privacy Policy is an official standard document of the Website Administration and establish the Website Administration's obligations with regard to non-disclosing and ensuring protection of Personal Data, which the User submits when using the Website.
2.2. The present Privacy Policy aims at ensuring the adequate protection of information about the User, including their Personal Data, from unauthorized access and disclosure.
2.3. Any relations associated with collection, storage, distribution, and protection of information about Users is governed by the present Privacy Policy and the current legislation.
2.4. The current version of the Privacy Policy is a public document developed by the Website Administration and available to any Internet user by clicking on the “Privacy Policy” hypertext link located at https://insolvo.com/terms.
2.5. The Privacy Policy is strictly followed by all employees of the Website.
2.6. Use of the Website, as well as its separate functions, means the User's unconditional consent to the present Privacy Policy and the terms of Personal Data processing specified herein; if the User disagrees with these terms, they shall refrain from using the Website.
2.7. The present Privacy Policy applies only to information processed in the course of the Website usage. The Website Administration does not control or bear any responsibility for data processing by third party websites that the User may visit by following links available on the Website.
2.8. The Website Administration does not verify accuracy of the Personal Data submitted by the User and does not have the ability to assess their legal capacity. However, the Website Administration assumes that the User provides only accurate and sufficient personal data and keeps them up to date.
2.2. The present Privacy Policy aims at ensuring the adequate protection of information about the User, including their Personal Data, from unauthorized access and disclosure.
2.3. Any relations associated with collection, storage, distribution, and protection of information about Users is governed by the present Privacy Policy and the current legislation.
2.4. The current version of the Privacy Policy is a public document developed by the Website Administration and available to any Internet user by clicking on the “Privacy Policy” hypertext link located at https://insolvo.com/terms.
2.5. The Privacy Policy is strictly followed by all employees of the Website.
2.6. Use of the Website, as well as its separate functions, means the User's unconditional consent to the present Privacy Policy and the terms of Personal Data processing specified herein; if the User disagrees with these terms, they shall refrain from using the Website.
2.7. The present Privacy Policy applies only to information processed in the course of the Website usage. The Website Administration does not control or bear any responsibility for data processing by third party websites that the User may visit by following links available on the Website.
2.8. The Website Administration does not verify accuracy of the Personal Data submitted by the User and does not have the ability to assess their legal capacity. However, the Website Administration assumes that the User provides only accurate and sufficient personal data and keeps them up to date.
3. The Terms and Purposes of the User's Personal Data Collection and Processing
3.1. The Website Administration collects and stores only those personal data that are necessary to provide full or partial functionality of the Website or fulfill agreements and contracts with the User, except in cases when the legislation provides for mandatory storage of Personal Data for a period established by law.
3.2. The Website Administration can collect and process the following data with the User's consent: first name, last name, date of birth, profile picture, phone number, email address, city and country of residence, e-wallets, IP, and cookies.
3.3. The Website Administration processes the User's Personal Data in order to:
- provide access to the Website functionality and fulfill the terms of the User Agreement;
- respond to the User's requests that they may send to the Website's support team;
- follow the requirements of the Payment Services that are partners of the Website, and enable the financial transactions of Users on the Website;
- prevent illegal or fraudulent actions by Users on the Website.
3.4. Personal Data are processed based on the following principles:
3.4.1. The legality of the purposes and methods of Personal Data processing;
3.4.2. Compliance of Personal Data processing purposes with the purposes that were established and stated when collecting Personal Data;
3.4.3. Compliance of the volume and nature of processed Personal Data with the methods and purposes of Personal Data processing;
3.4.4. Prevention of Personal Data processing that is incompatible with the purposes of Personal Data collection.
3.4.5. Inadmissibility of combining created databases containing Personal Data, the processing of which is carried out for incompatible purposes.
3.5. In the cases established by the current legislation, the Administration of the Website has the right to transfer the Personal Data of Users.
3.2. The Website Administration can collect and process the following data with the User's consent: first name, last name, date of birth, profile picture, phone number, email address, city and country of residence, e-wallets, IP, and cookies.
3.3. The Website Administration processes the User's Personal Data in order to:
- provide access to the Website functionality and fulfill the terms of the User Agreement;
- respond to the User's requests that they may send to the Website's support team;
- follow the requirements of the Payment Services that are partners of the Website, and enable the financial transactions of Users on the Website;
- prevent illegal or fraudulent actions by Users on the Website.
3.4. Personal Data are processed based on the following principles:
3.4.1. The legality of the purposes and methods of Personal Data processing;
3.4.2. Compliance of Personal Data processing purposes with the purposes that were established and stated when collecting Personal Data;
3.4.3. Compliance of the volume and nature of processed Personal Data with the methods and purposes of Personal Data processing;
3.4.4. Prevention of Personal Data processing that is incompatible with the purposes of Personal Data collection.
3.4.5. Inadmissibility of combining created databases containing Personal Data, the processing of which is carried out for incompatible purposes.
3.5. In the cases established by the current legislation, the Administration of the Website has the right to transfer the Personal Data of Users.
4. The Terms of User's Personal Data Processing
4.1. The processing of the User's Personal Data is carried out without time limitation, in any legal manner, including in personal data information systems with or without the use of automated tools.
4.2. A partner service with proper licencing and permissions for processing personal data in accordance with current legislation is engaged to verify Users. The Website does not participate in the process of collecting and processing the data necessary for verification and does not store such data.
4.3. The User's Personal Data shall be kept confidential, except in cases where the User voluntarily provides information about themselves for public access to an unlimited number of people. When using certain features of the Website, the User agrees that a certain part of their Personal Data becomes publicly available.
4.4. The User's Personal Data can be transferred to partner Payment Services to ensure financial transactions processing on the Website, as well as in cases where the User disputes completed transactions.
4.5. The User's Personal Data shall not be forwarded to third parties, except in cases expressly provided for in this Privacy Policy, specified in Sections 4.3 and 4.4, or in order to comply with the requirements of current legislation.
4.2. A partner service with proper licencing and permissions for processing personal data in accordance with current legislation is engaged to verify Users. The Website does not participate in the process of collecting and processing the data necessary for verification and does not store such data.
4.3. The User's Personal Data shall be kept confidential, except in cases where the User voluntarily provides information about themselves for public access to an unlimited number of people. When using certain features of the Website, the User agrees that a certain part of their Personal Data becomes publicly available.
4.4. The User's Personal Data can be transferred to partner Payment Services to ensure financial transactions processing on the Website, as well as in cases where the User disputes completed transactions.
4.5. The User's Personal Data shall not be forwarded to third parties, except in cases expressly provided for in this Privacy Policy, specified in Sections 4.3 and 4.4, or in order to comply with the requirements of current legislation.
5. Rights of the Personal Data Subject. Personal Data Modification and Removal
5.1. The User has a right at any time to change (update, supplement) their submitted Personal Data or a part of the data using the feature of Personal Data editing in the personal section of the Website or by sending a corresponding request via the "Contacts" page of the Website : https://insolvo.com/contacts
5.2. The User's Personal Data shall be destroyed based on the User's request or at the Website Administration's initiative if it does not contradict the current legislation. In the latter case, the Website Administration can delete the information submitted by the User without explaining the reasons for the removal.
5.3. A request for Personal Data change (update, supplementation, or removal) submitted by the User, should contain the following information:
- the email address that was used by the User when registering on the Website,
- the date of the User's registration on the Website,
- text of the request (in any form).
5.4. The Website Administration undertakes to review the request and respond to it within 14 calendar days from the date of receipt of the request.
5.5. Any correspondence received by the Website Administration from the User shall constitute restricted access information and shall not be subject to disclosure without the User's written consent. The Personal Data and any other information about the User who submitted the request shall not be used without the User's specific consent, except as to send a response on the topic of the received request, as expressly provided for by the legislation.
5.2. The User's Personal Data shall be destroyed based on the User's request or at the Website Administration's initiative if it does not contradict the current legislation. In the latter case, the Website Administration can delete the information submitted by the User without explaining the reasons for the removal.
5.3. A request for Personal Data change (update, supplementation, or removal) submitted by the User, should contain the following information:
- the email address that was used by the User when registering on the Website,
- the date of the User's registration on the Website,
- text of the request (in any form).
5.4. The Website Administration undertakes to review the request and respond to it within 14 calendar days from the date of receipt of the request.
5.5. Any correspondence received by the Website Administration from the User shall constitute restricted access information and shall not be subject to disclosure without the User's written consent. The Personal Data and any other information about the User who submitted the request shall not be used without the User's specific consent, except as to send a response on the topic of the received request, as expressly provided for by the legislation.
6. Personal Data Processing Using Cookies
6.1. Cookie files transmitted to the Website Administration by the User's technical device may be used to provide the User with personalized Website features, for statistical and research purposes, as well as for the Website's improvement.
6.2. The Website uses cookie files to improve the quality of the service. Cookies are used to obtain information about the way the User accesses the Website, pages they view, as well as other actions that the User performs on the Website. These data are necessary to improve the convenience of the User navigation on the Website.
6.3. The User's data obtained from cookies shall remain anonymous.
6.2. The Website uses cookie files to improve the quality of the service. Cookies are used to obtain information about the way the User accesses the Website, pages they view, as well as other actions that the User performs on the Website. These data are necessary to improve the convenience of the User navigation on the Website.
6.3. The User's data obtained from cookies shall remain anonymous.
7. Measures Taken to Protect the User's Personal Data
7.1. The Website Administration shall take required and sufficient organizational and technical measures to protect the User's Personal Data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from any other unlawful actions taken by third parties.
8. Changes to the Privacy Policy
8.1. The Website Administration has the right to make changes to the present Privacy Policy. When changes are made to the Privacy Policy, the Website Administration shall notify the User by posting an updated version of the Privacy Policy on the Website insolvo.com.